Thank you for choosing to shop with us! We want to make sure your order is delivered promptly and safely. Please review our shipping policy below:

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Shipping Methods UK

We offer Tracked24 & Tracked48 shipping  for ALL orders.

Tracked24 shipping typically takes 1-3 business days for delivery within the UK.

Tracked48 shipping typically takes 2-5 business days for delivery within the UK.

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International Shipping Methods

International Tracked Shipping:

• Delivery typically takes 1-3 weeks, depending on your location.

• Some destinations may take up to 6 weeks for delivery. Please refer to the estimated shipping time at checkout.

• Note: Parcel updates are not provided for this shipping method.

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International Express Shipping:

• Provided by UPS, with an estimated delivery time of 2-5 working days.

• Please be aware that delays may occur due to customs processing.

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Delivery Duties Unpaid (DDU): We are not liable for any import taxes or declarations required by the recipient's country.

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Custom Order Processing Time

We strive to process and ship all orders as quickly as possible. Orders are typically dispatched within 1-3 business days.

Please note that orders placed on weekends or non-business days/holidays may experience a delay in processing time.

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Shipping Costs

Shipping costs are calculated based on the shipping method selected and the weight and dimensions of the items in your order.

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Shipping Carrier

For most orders we use the most reputable shipping carrier in the UK [Royal Mail]  to ensure your order is delivered safely and on time. However, the shipping carrier used may vary depending on your location and the items in your order.

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Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use the tracking number to track your order on the shipping carrier's website. 

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International Shipping

We offer worldwide shipping.

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Shipping Restrictions

Some items may be restricted from shipping to certain locations. Please see our website or contact us for more information.

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Delivery Issues

If you experience any issues with delivery, such as delayed delivery or lost packages, please contact us immediately so we can assist you in resolving the issue.

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We hope you enjoy your shopping experience with us! If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.